AI ObservatoryCosta Rica
JudicialLiveLive since: 2018

ChatbotPJ — Citizen virtual assistant

Institution: Judicial Branch

What it is

24/7 citizen-facing chatbot that relieves load from the Judicial Branch’s phone line. No-appointment access for queries on judicial procedures and services.

Context

Operational since 2018, this is one of the earliest public AI chatbots in the Costa Rican State, deployed years before the generative AI boom. No public volume metrics.

Official source

https://transparencia.poder-judicial.go.cr/index.php/declaracion-de-uso-de-inteligencia-artificial

Related projects

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